Migrate from Odoo Online (SaaS)

Move your Odoo Online (SaaS) database to OEC.sh for more control, customization, and cost savings.

Overview

Odoo Online (odoo.com SaaS) allows you to export your database, which you can then import into OEC.sh. This gives you:

• Full customization - Install any module, modify code
• Your own infrastructure - Choose your cloud provider
• Cost control - Predictable pricing, no per-user fees
• Data ownership - Your data on your servers

Prerequisites

Before starting:

• Active Odoo Online subscription with admin access
• OEC.sh account with a server configured
• Sufficient disk space (2x your current database size)
• Same Odoo version available in OEC.sh

Step 1: Export from Odoo Online

Step 2: Upload to Cloud Storage

OEC.sh imports backups from cloud storage. Upload your backup to one of these providers:

Step 3: Configure Storage Provider in OEC.sh

If you haven't already, add your storage provider to OEC.sh:

1. Go to Settings → Storage Providers
2. Click Add Storage Provider
3. Select your provider type
4. Enter credentials and bucket details
5. Click Test Connection
6. Save the configuration

Step 4: Create Migration in OEC.sh

Step 5: Post-Migration Setup

After migration completes:

Update Base URL

1. Go to your new Odoo environment
2. Navigate to Settings → System Parameters
3. Update web.base.url to your new domain

Configure Email

1. Go to Settings → General Settings
2. Set up outgoing mail server (SMTP)
3. Test email sending

Update Integrations

If you have integrations (payment providers, shipping, etc.):

1. Update API endpoints to your new domain
2. Regenerate API keys if needed
3. Test each integration

Custom Domain (Optional)

1. Go to Environment → Domains
2. Add your custom domain
3. Configure DNS records
4. SSL is provisioned automatically

Handling Enterprise Modules

Enterprise modules in your backup will show as installed but may not function without a valid Enterprise subscription linked to your new instance.

Common Issues

"Backup format not recognized"

Cause: The backup may be in an older format or corrupted.

Solution:

1. Re-download the backup from Odoo Online
2. Verify the ZIP file opens correctly on your computer
3. Ensure it contains dump.sql and filestore folder

Version Mismatch

Cause: Backup version doesn't match available OEC.sh version.

Solution:

1. Check your Odoo Online version in the footer
2. Select the matching version in OEC.sh
3. If version not available, contact support

Missing Modules After Migration

Cause: Third-party or Enterprise modules may not be available.

Solution:

1. Check module availability for your Odoo version
2. Install required modules from OCA or other sources
3. Add addon repositories in Project → Repositories

Large Database Timeout

Cause: Very large databases may timeout during restore.

Solution:

1. Contact support for large database assistance
2. Consider splitting the migration if possible

Verification Checklist

After migration, verify these items:

• Admin login works
• All users can log in
• Data integrity (check key records)
• Email sending works
• Attachments and images display correctly
• Custom reports generate properly
• Integrations function correctly
• Scheduled actions run on time

Canceling Odoo Online

Once you've verified everything works on OEC.sh:

1. Keep Odoo Online active for at least 2 weeks as backup
2. Verify all functionality in OEC.sh
3. Export any final data if needed
4. Cancel your Odoo Online subscription

Need Help?

For migration assistance:

• Email: support@oec.sh
• Include: Current Odoo Online URL, database size, any specific concerns